Overview of the Incadea Project
Incadea, the leading provider of software solutions for car dealers and importers, had a clear goal: the launch of their e‑learning and partner certification platform in the critical Chinese market. The demands were high: rapid implementation without compromising quality. To meet this challenge, Incadea chose smartspokes as their experienced localization partner.
Our Task:
Localizing over 300,000 words in under 30 days. These texts included highly complex content, ranging from technical manuals to interactive e‑learnings, spread across 165 files. The project required not only linguistic expertise but also a deep understanding of cultural nuances and the unique demands of the Chinese market.
Implementation:
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Efficient Project Management:
We assigned a dedicated point of contact to centrally coordinate the entire process. Our clients had a direct line to that person at all times, ensuring every request was addressed quickly and efficiently. -
Seamless Coordination:
From file delivery to final approval, we worked closely with the Incadea team. Our approach: transparency, structured processes, and clearly defined milestones to meet the tight deadline. -
Technical Precision:
By integrating CAT tools and custom workflows, we ensured consistent terminology and efficiently managed the processing of 165 files. Our experienced team of translators and quality assurance experts guaranteed that the content was not only accurately translated but also pedagogically and culturally adapted. -
Cultural Expertise:
The Chinese market demands a delicate touch. Our localization experts ensured that the content was perfectly tailored to the target audience—not just linguistically but also culturally. The result: an e-learning platform that users in China perceive as both professional and accessible.
The Result:
Thanks to our structured approach and dedicated team, the entire dealer network in China was trained just a few weeks after the project began. Our collaboration with Incadea underscores the importance of choosing the right partner for complex projects—and how smartspokes, as a trusted localization expert, delivers real value.
Why smartspokes?
- Speed and Precision: Over 300,000 words in less than 30 days.
- One Point of Contact: For maximum efficiency and clear communication.
- Comprehensive Quality Assurance: From the first word to final approval.
- Tailored Solutions: Perfectly aligned with market and client requirements.
Looking to optimize your content for international markets? Get in touch—we’ll deliver your message in any language with precision and impact.
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