Voluntary Declaration on Accessibility

smartspokes strives to design its website in accordance with digital accessibility standards and to continuously improve it.
This statement is made on a voluntary basis and was created on June 25, 2025.

Our Commitment to Accessibility

Although our company is not subject to the Barrier-Free Access Act (BFSG), digital accessibility is an important concern for us. As a provider of subtitling and other accessible services, we want to continuously align our website with WCAG 2.1 at compliance level AA.

Orientation Towards Standards

We are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 at compliance level AA.

Measures Implemented

Website language: The main language is correctly defined as German.
Heading structure: Logical hierarchy for improved orientation.
Alternative texts: Descriptive alternative texts for informative images.
Contact options:
- Book an appointment: Fully accessible by keyboard.
- Call: Direct tab navigation to the phone number possible.
- Write an e-mail: Mailto link accessible via tab.
Navigation: Clear and consistent page navigation.

Known Limitations

The following areas are currently being reviewed and improved:

Color contrasts: Some color combinations may not achieve the recommended contrast ratio of 4.5:1 for normal text.
“Write to us directly” pop-up: Keyboard navigation in the initial focus of the pop-up only works after the first mouse click and constitutes a keyboard trap within the meaning of WCAG 2.1 SC 2.1.2. We are working on a solution so that the dialog window can be navigated directly using the tab key.
External content: Embedded content from third-party providers (e.g. YouTube videos) is subject to their accessibility standards.

Feedback and Contact

If you encounter any barriers or have any suggestions, please contact us:

Email: smartspokes@smartspokes.com
Phone: 0049 7031 213 66 0
Alternative contact methods: If you have any problems with the contact form, please do not hesitate to contact us by email or phone.

We will endeavor to process your feedback within 14 days.

Regular Review

This statement is reviewed regularly and updated as necessary.
Last review: June 25, 2025