Voluntary Accessibility Statement

smartspokes strives to design its website in accordance with digital accessibility standards and to continuously improve it.
This statement is made on a voluntary basis and was created on June 25, 2025.

Our Commitment to Accessibility

Although our company is not subject to the Barrier-Free Access Act (BFSG), digital accessibility is an important concern for us. As a provider of subtitling and other accessible services, we want to continuously align our website with WCAG 2.1 at compliance level AA.

Orientation Towards Standards

We are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 at compliance level AA.

Measures Implemented

Website language: The main language is correctly defined as German.
Heading structure: Logical hierarchy for improved orientation.
Alternative texts: Descriptive alternative texts for informative images.
Contact options:
- Book an appointment: Fully accessible by keyboard.
- Call: Direct tab navigation to the phone number possible.
- Contact form (accordion): Fully keyboard accessible, clear focus indicator.
Navigation: Clear and consistent page navigation.

Known Limitations

The following areas are currently being reviewed and improved:

Color contrasts: Some color combinations may not achieve the recommended contrast ratio of 4.5:1 for normal text.
Keyboard traps: There are currently no known keyboard traps. However, if you encounter any navigation problems, please let us know.
External content: Embedded content from third-party providers (e.g. YouTube videos) is subject to their accessibility standards.

Feedback and Contact

If you encounter any barriers or have any suggestions, please get in touch using one of the following methods – we usually respond within 14 days:

Phone: 0049 7031 213 66 0
Email: You can find our email address in the legal notice.
(Note: We only list the email address once on the website to reduce spam.)

Last review:

This statement is reviewed regularly and updated as necessary.
Last review: June 27, 2025